Ethics and transparency - Servier

Ethics and transparency

OUR COMMITMENTS

Servier is a vigilant, responsible player.
Our approach to ethics and transparency serves to ensure that we conduct ourselves in an exemplary and honest manner. It enables us not only to comply with regulatory requirements on conducting business, but also to meet stakeholder expectations in order to ensure fair and balanced working relationships.

Driving trust and performance through ethics and compliance

Compliance guides everything we do and the way we do it – day in, day out. Beyond complying with legislation, regulations and other industry codes, we strive to bolster our compliance program regularly by allocating ever-more resources and means, strengthening our anti-corruption system, and integrating compliance into our risk management strategy.

Focus:
The Servier compliance program encourages all employees to behave in an exemplary manner. It enables us to achieve our strategic objectives with integrity.

Two fundamental reference documents

All Servier Group employees pledge to uphold compliance day in and day out, committing to abide by the Code of Conduct, a reference guide developed as part of the Group’s Ethics Charter.

COMPLIANCE

Ethics Charter

Ethics involve thought and action. In our Ethical Charter we have united the principles that guide our ways of being and doing in relation to those with whom we interact. Read the charter

Code of Conduct

This Code of Conduct forms part of Servier’s Ethical Charter. It defines the guidelines common to the Servier Group and applicable to all employees and all persons working for Servier or in its name. Read the code

Ethics hotline

Employees can communicate concerns of ethical nature through Servier’s Ethics Line. Contact the Ethics hotline

Ethics hotline

The Servier Group encourages open, considerate dialogue within the company. To this end, it provides employees and third parties with an ethics hotline that allows them to report any behavior or practice that goes against the Ethics Charter, the Code of Conduct, internal standards, or applicable laws and regulations.

Our whistleblowing system is based on the principles of:

Servier ensures the integrity and confidentiality of reports at all stages of the processing process. Even if the allegations prove to be false, no retaliation is tolerated against those who have used this mechanism in good faith. Find out more

Interactions with stakeholders

Our commitment to ethics also extends to our suppliers and partners, who are expected to act in accordance with applicable regulations and our ethical principles, particularly our Code of Conduct and Ethics Charter. Furthermore, we engage in transparent, honest and regular dialogue with our stakeholders in the health sector. We do this, first and foremost for patients, because improving care and quality of life remains our guiding light. And when it comes to driving change and progress in our industry, we are on the front line.

A set of guidelines has been drawn up to structure responsible relationships with our stakeholders and keep such activities in check. These guidelines apply to all Servier employees and third parties that represent the Group, in every country in which it operates.

Our commitment to transparency

Healthcare professionals and companies are working together to improve patient access to new therapeutic solutions. These collaborations cover a very broad scope. For the Servier Group, they can pertain to:

In order to contribute to better comprehend partnerships with the medical community and their necessity, in compliance with applicable codes (EFPIA, IFPMA), pharmaceutical companies have committed to publishing their interactions with healthcare professionals and organizations, as well as with patient organizations.

Transparency Disclosures

More information on the EFPIA Disclosure Code can be found on the European website: www.efpia.eu Find out more

Responsible & Ethical AI

At Servier, we are leveraging Artificial Intelligence (AI) to foster innovation, better serve patient needs, improve healthcare professionals’ engagement, and increase efficiency across the value chain.
Fully aware of the risks and ethical concerns associated with AI, we are implementing a governance and risk-based approach to ensure the development, deployment, and use of responsible, human-centric AI. Read more: Position Paper – Responsible & Ethical AI at Servier

A responsible approach to supplier relationships

We undertake a responsible approach to procurement and make sure we select our suppliers based on their ethical conduct and compliance record, while also seeking to build a fair working relationship with them.
The Servier Group endeavors to conduct itself in an ethical manner with its business partners. We behave in an honest, fair and loyal manner in our professional and business relations. The partnerships we build reflect our desire to maintain ties with all stakeholders involved in medical research and progress to boost innovation.

We see to it that our suppliers develop and pursue improvement plans regarding social responsibility and anti-corruption. Furthermore, we view competition as a factor that encourages innovation and in a more general way, pushes the company to move forward. This is why we take care to ensure that we conduct business in a way that respects legitimate, fair competition.

Policies and procedures

Suppliers engaged in a business relationship with Servier are expected to adhere to and comply with the principles set out in the following Group reference documents:

Our responsible procurement strategy

Our Responsible Procurement Charter sets out the shared principles that apply to our buyers, suppliers and subcontractors. It was developed according to ISO 20400 and enables us to:

In accordance with the Group’s Ethics Charter and in order to build a responsible relationship with our supplier network, we aim to ensure our suppliers share and help fulfill our commitments with respect to the following essential areas:

FINANCE

COMPLIANCE

CSR

GRPD

UNDECLARED WORK

IT SECURITY